Customized Training

Dunamis Consulting Genesys Cloud training provides individuals and businesses with the knowledge and skills necessary to effectively utilize the Genesys Cloud platform. Our training courses are designed to be comprehensive, hands-on, and flexible to meet the needs of learners of all levels. 

 There are many benefits to attending Dunamis Consulting Genesys Cloud training, including:

• Increased Productivity: Our training can help you learn how to use Genesys Cloud features and functionality to improve your efficiency and productivity.
• Improved Customer Service: By understanding how to use Genesys Cloud effectively, you can provide better customer service and resolve customer issues more quickly.
• Reduced Costs: By utilizing the features and functionality of Genesys Cloud effectively, you can reduce your costs associated with customer service and support.
• Enhanced Job Security: With the increasing demand for Genesys Cloud skills, completing our training can enhance your job security and career prospects. 

 We offer a wide range of Genesys Cloud training courses, including:

• Administrator Training: Learn how to configure and manage your Genesys Cloud environment.
• Agent Training: Learn how to use Genesys Cloud to handle customer interactions effectively.
• Supervisor Training: Learn how to monitor and manage your team's performance.
• Developer Training: Learn how to develop custom applications for Genesys Cloud.
• Advanced Training: Deepen your knowledge of specific Genesys Cloud features and functionality. 

 We offer our training courses in a variety of formats to suit different learning styles and needs, including:

• In-Person Training: Our instructor-led training sessions provide a personalized learning experience with interactive activities and opportunities for hands-on practice.
• Virtual Training: Our live online training sessions offer a convenient and flexible way to learn from the comfort of your own home or office.
• On-Demand Training: Our self-paced online training courses allow you to learn at your own pace and convenience.
• Customized Training: Our expert trainers work closely with you to develop a personalized training program that addresses the unique challenges and objectives of your team.

The duration of our training courses varies depending on the specific course content and the chosen format. In-person and virtual training sessions typically range from one to five days, while on-demand courses may be completed in a shorter timeframe. 

The cost of our training courses varies depending on the specific course, format, and duration. We offer competitive pricing and volume discounts are available for businesses who register multiple participants.

Some of our training courses are designed for beginners, while others are intended for more experienced users. We recommend reviewing the specific course descriptions to determine the recommended prerequisite knowledge.

The demand for Genesys Cloud skills is growing rapidly, and there are many exciting career opportunities available for qualified individuals. Some potential career paths include:

•  Genesys Cloud Administrator
• Genesys Cloud Agent
• Genesys Cloud Supervisor
• Genesys Cloud Developer
• Genesys Cloud Consultant 

Yes, we offer post-training support to all of our participants. This includes access to online resources, forums, and Q&A sessions with our trainers. We also offer ongoing support packages for businesses who require additional assistance.

If you have any other questions about Dunamis Consulting Genesys Cloud training, please do not hesitate to contact us. We would be happy to help you find the right training course for your needs.