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Our AI solutions power cognitive insights and deploy cognitive engagement to create customer-worthy experiences.
Deliver a variety of convenient self-service customer capabilities, including routing customers to agents, through a conversational chat or voice interface.
Stand-up chat routing processes designed to predict likely customer topics and intended actions, and then route the customer to the right agent for that situation.
Seamlessly integrate your contact center solution with CRM, SharePoint, customer portals, homegrown applications and more to provide improvement on your agent experience with single pane of glass access to critical data and functions.
Please reach us at concierge@getdunamis.com if you cannot find an answer to your question.
Chatbot implementation is the process of designing, developing, and deploying a chatbot to meet the specific needs of a business. This includes tasks such as:
Dunamis Consulting is a leading provider of chatbot implementation services. We have a team of experienced consultants who can help you every step of the way, from designing your chatbot to training your customer service representatives. We also have a proven track record of success in helping businesses of all sizes implement chatbots successfully.
Chatbots can help businesses improve their customer service in a number of ways, including:
The typical implementation process for chatbots includes the following steps:
The timeline for implementing a chatbot varies depending on the complexity of the project and the size of your business. However, most implementations can be completed within a few weeks to a few months.
The cost of implementing a chatbot varies depending on the complexity of the project, the features you need, and the services you need from Dunamis Consulting. However, we offer a variety of pricing options to fit your budget and needs.
Yes, Dunamis Consulting can help you to customize your chatbot to meet your specific needs. We have a team of experienced chatbot developers who can create custom features and integrations.
Yes, Dunamis Consulting can help you to integrate your chatbot with other business systems, such as your CRM system or your helpdesk system. This will allow the chatbot to access and update information in your other business systems, resulting in a more seamless and efficient customer service experience.
Yes, Dunamis Consulting can provide ongoing support for your chatbot. We offer a variety of support plans to fit your needs, including 24/7 support and on-site support.
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