Privacy Policy
Dunamis Consulting Inc. — Powering Exceptional Customer Experiences
At Dunamis Consulting Inc. (“Dunamis,” “we,” “our,” or “us”), we are committed to protecting the privacy and security of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard information when providing our services and operating getdunamis.com.
1. Information We Collect
- Personal Information: Name, email address, phone number, company, job title, and other details you provide via forms, contracts, or communications.
- Business & Account Information: Client billing details, project data, or credentials necessary to deliver services.
- Technical Information: IP address, device and browser data, and analytics collected via cookies and similar technologies.
- Communications: Emails, phone calls, support tickets, SMS text messages (with consent), and related records.
- Protected Health Information (PHI): Only when required for healthcare engagements, handled under HIPAA/HITECH safeguards.
2. How We Use Information
- Deliver, maintain, and optimize our services and solutions.
- Provide support, training, and operational communications.
- Process billing and payments.
- Communicate with clients, including via SMS (with prior consent).
- Comply with legal, regulatory, and contractual obligations.
- Improve website functionality, marketing, and customer experience.
3. SMS Text Messaging
By providing a phone number, you may consent to receive SMS text communications from Dunamis for service updates, scheduling, support notifications, and similar business purposes.
Important: Consent to receive SMS communications is not a condition of purchase. You may opt out at any time by replying STOP to any message or emailing [email protected]. Standard message and data rates may apply.
Email, portal, phone, and meeting-based communications remain available regardless of SMS consent status.
4. How We Share Information
We do not sell personal data. We may share information only:
- With trusted subcontractors, partners, or vendors required to deliver services (bound by confidentiality agreements).
- As required by law, regulation, or legal process.
- In connection with business transfers (e.g., merger, acquisition, sale of assets).
5. Data Protection & Security
We implement industry-standard administrative, physical, and technical safeguards. For healthcare engagements we comply with HIPAA/HITECH; for global clients we follow GDPR and other applicable data protection laws.
6. Data Retention
We retain information only as long as necessary for service delivery, contractual obligations, or legal compliance.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, request portability, or withdraw consent (e.g., SMS or marketing emails). Submit requests to [email protected].
8. Cookies & Tracking
Our site may use cookies and analytics to understand usage and improve performance. You can adjust your browser settings to manage cookies; some features may be limited if cookies are disabled.
9. Children’s Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with a revised “Last Updated” date.
11. Contact Us
Dunamis Consulting Inc.Indianapolis, Indiana
Email: [email protected]
Support: [email protected]
Phone: 888-324-9371