Dunamis Consulting Inc. – Privacy Policy

Privacy Policy

Dunamis Consulting Inc. — Powering Exceptional Customer Experiences

Effective Date: 9/24/2025
Last Updated: 9/24/2025

At Dunamis Consulting Inc. (“Dunamis,” “we,” “our,” or “us”), we are committed to protecting the privacy and security of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard information when providing our services and operating getdunamis.com.

1. Information We Collect

  • Personal Information: Name, email address, phone number, company, job title, and other details you provide via forms, contracts, or communications.
  • Business & Account Information: Client billing details, project data, or credentials necessary to deliver services.
  • Technical Information: IP address, device and browser data, and analytics collected via cookies and similar technologies.
  • Communications: Emails, phone calls, support tickets, SMS text messages (with consent), and related records.
  • Protected Health Information (PHI): Only when required for healthcare engagements, handled under HIPAA/HITECH safeguards.

2. How We Use Information

  • Deliver, maintain, and optimize our services and solutions.
  • Provide support, training, and operational communications.
  • Process billing and payments.
  • Communicate with clients, including via SMS (with prior consent).
  • Comply with legal, regulatory, and contractual obligations.
  • Improve website functionality, marketing, and customer experience.

By providing a phone number, you may consent to receive SMS text communications from Dunamis for service updates, scheduling, support notifications, and similar business purposes.

Important: Consent to receive SMS communications is not a condition of purchase. You may opt out at any time by replying STOP to any message or emailing dunamis.support@getdunamis.com. Standard message and data rates may apply.

Email, portal, phone, and meeting-based communications remain available regardless of SMS consent status.

4. How We Share Information

We do not sell personal data. We may share information only:

  • With trusted subcontractors, partners, or vendors required to deliver services (bound by confidentiality agreements).
  • As required by law, regulation, or legal process.
  • In connection with business transfers (e.g., merger, acquisition, sale of assets).

5. Data Protection & Security

We implement industry-standard administrative, physical, and technical safeguards. For healthcare engagements we comply with HIPAA/HITECH; for global clients we follow GDPR and other applicable data protection laws.

6. Data Retention

We retain information only as long as necessary for service delivery, contractual obligations, or legal compliance.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, request portability, or withdraw consent (e.g., SMS or marketing emails). Submit requests to privacy@getdunamis.com.

8. Cookies & Tracking

Our site may use cookies and analytics to understand usage and improve performance. You can adjust your browser settings to manage cookies; some features may be limited if cookies are disabled.

9. Children’s Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with a revised “Last Updated” date.

11. Contact Us

Dunamis Consulting Inc.
Indianapolis, Indiana
Email: dunamis.hr@getdunamis.com
Support: dunamis.support@getdunamis.com
Phone: 888-324-9371
© Dunamis Consulting Inc. All rights reserved.